Aug 19, 2025 · Read 19 real reviews and 573 complaints about USAA — rating 1.7/5. Share your experience on ComplaintsBoard.

Jan 12, 2024 · If this does not get fixed by USAA, I will be filing complaints here daily, along with as many bad reviews I can file and a formal complaint with the Better Business Bureau.

Mar 6, 2024 · My recent encounter with USAA's claims department following an accident left me deeply dissatisfied. Despite the clarity of fault and the honesty of the at-fault driver, who …

Oct 12, 2023 · I called USAA asking why, if the other insurance is paying, would they be taking my deductible? They apologized and told me they would tow the car from the tow yard to the …

May 8, 2024 · As a retired solider of the United States Army, I have been with USAA for over 30 years. This has been one of my worst experiences ever with an insurance company.

Aug 24, 2023 · I called USAA and they approved a rental car and diagnostic testing. BMW stated that the error message was recorded while the vehicle's engine was not running, and the …

Nov 20, 2023 · Browse page 2 for more real reviews and complaints about USAA. Share your experience on ComplaintsBoard.

Nov 19, 2023 · The complaint has been investigated and resolved to the customer’s satisfaction.

May 28, 2023 · USAA should do better in finding reliable service providers and assign a way for them to follow up till the customer actually receive the help they needed. Can you imagine the …

Jul 22, 2008 · Read complaints and reviews about USAA - 10750 McDermott Freeway, San Antonio, 43. Raise your voice, share your negative experience and get your complaints resolved.