Retailers moving past AI pilots need a governance model to prioritize AI agents, manage risk and tie each agent to measurable business value.

Walmart and Wing are expanding drone delivery to Denver and Seattle, extending fast fulfillment access to millions more ...

Many fashion CIOs I talk to are still asking whether to modernize off their legacy fashion ERP systems. That question was ...

Discover how item-level inventory intelligence and RFID can help retailers reduce self-checkout losses without sacrificing ...

Amazon blocked Meta's Muse; Shopify didn't. Experts from Bain and CI&T explain what agentic AI means for retailers and whether shoppers trust it yet.

Years ago, I tagged along on store visits with a colleague from headquarters. While I walked the floor checking windows and ...

In today’s age, consumers rely on both the proximity of a local retailer and the speed and convenience of digital commerce. With 80% of customers expecting retailers to offer same-day delivery, ...

Same-day delivery has become the baseline expectation for customers, and in-home delivery is rapidly becoming standard rather ...

From incident documentation to de-escalation, retailers say the case for body-worn cameras now extends well beyond loss prevention.

Target is lowering prices on nearly 2,000 home and apparel items, categories that posted flat sales in the company's most ...

Adobe forecasts record $275.1 billion in U.S. holiday online sales, up 6.7%, with Cyber Monday topping $15 billion and Black ...

Strategy won’t win Holiday 2026. Execution will. The marketing campaigns are set and the merchandising plans are approved.