Digital beings are coming into parity with the way humans think,” says Chetan Dube, an AI pioneer and the CEO of Quant.

Charlotte County Utilities changes service hours for December 17; phone and in-person services to open at 11:30 a.m. Contact ...

Flight attendant preparation might be more complicated than you think. Their training programs involve safety, aircraft ...

Agentic AI works like a behind-the-scenes service partner—anticipating needs, surfacing context and routing issues ...

Sinch reports that 98% of businesses plan to use AI for customer communication. Trust varies, especially among age groups, as adoption grows.

Instacart has settled with the FTC regarding alleged deceptive practices while facing ongoing concerns about its pricing ...

As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get fulfilled quickly and painlessly, issues can still occasionally arise, especially during the busy ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

Elevance Health this month rolled out an updated version of its Virtual Assistant tool, which allows users to ask questions about their benefits and get near-instant results.

Airlines aren't always on the hook when your flight is canceled or delayed. Before you ask for compensation, ask these two questions first.

The City of Albuquerque has announced that ABQ Ride is launching a once-in-a-generation plan to improve City bus routes.

When I was governor, we focused on providing great services to Nebraskans. The federal government should do the same.