Digital beings are coming into parity with the way humans think,” says Chetan Dube, an AI pioneer and the CEO of Quant.

Charlotte County Utilities changes service hours for December 17; phone and in-person services to open at 11:30 a.m. Contact ...

Sinch reports that 98% of businesses plan to use AI for customer communication. Trust varies, especially among age groups, as adoption grows.

Instacart has settled with the FTC regarding alleged deceptive practices while facing ongoing concerns about its pricing ...

As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get fulfilled quickly and painlessly, issues can still occasionally arise, especially during the busy ...

The Singapore insurer has begun rolling out Salesforce Agentforce to assist customer service teams, with plans to extend the use of the technology to financial advisers and direct customer interaction ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

Executives say they still believe generative AI will eventually transform their businesses, but they are reconsidering how ...

The city is using AI to answer phone calls to the Department of Neighborhoods to help respond to residents faster.

Xiangyi Li saw this gap during his work at Tesla and in research projects across universities. Rather than accept the inefficiency, he founded BenchFlow, a platform designed to make AI model ...

Satellite companies are fighting again via FCC filings. Another satellite operator, SES, also says interference from Starlink ...

Dan Herbatschek’s new enterprise customer survey shows what CIOs, CISOs, and boards really want from AI in 2026: control, ...