As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

Sinch reports that 98% of businesses plan to use AI for customer communication. Trust varies, especially among age groups, as adoption grows.

On one side is Market Basket’s three-member board of directors, and on the other is ousted chief executive Arthur T. Demoulas ...

Ronald Spektor, 23, has been charged with impersonating a Coinbase customer care representative to trick victims into turning ...

So when an empathetic-sounding man identified himself as a United Airlines agent named Sheldon and immediately asked for my ...

The attorneys general allege the company misled customers on how much money they could save with Uber One and charged them ...

Uber CEO Dara Khosrowshahi said investing in AI has been "well worth it and then some" as it's yielded "hundreds of millions ...

Drivers of vehicles trapped in the Addenbrooke’s multi-storey car park closed after Saturday’s fire are now being contacted ...

Residential Ohio Edison customers will receive rebates for three months following a Nov. 19 PUCO order. Then, the utility ...

The Hard Rock Casino promo code for new users in Michigan and New Jersey unlocks up to $1,000 back in casino credits and 200 bonus spins.

The Berlin-based clothing retailer asked customers to update their payment details. However, the link in the email led to a ...

Romanian nationals allegedly targeted EBT cards across San Diego, using skimmers, pinhole cameras and secret software.