Discover how the American Customer Satisfaction Index (ACSI) influences investment decisions and economic performance. Learn ...

The seven desk booking platforms range from mid-market solutions (Archie, Deskbird) to enterprise-grade (Robin, Eptura Engage ...

Booking Holdings drives AI-led growth across travel, with scale and data lifting app bookings above 50%, expanding margins, ...

A new survey from J.D. Power reveals what travelers voted the top airport lounges—and two of the top three lounges are from ...

Customer experience shapes brand perception and loyalty, but gaps prevent many organizations from optimizing performance ...

In any industry, neglecting core operations to chase short-term savings can ultimately cost more than it saves.

UK renewable energy company shifts from per-user to ticket-based IT support pricing with Cognizant, targeting first-time fix ...

Uxin reports strong Q3 '25 revenue growth, 7.5% gross margin, improved operations, and high customer satisfaction. Learn why ...

Picus earned the top position in the G2 Grid Report for Winter 2026, with substantial market presence, the high number of ...

Samsara (NYSE: IOT), the pioneer of the Connected Operations® Platform, has been rated the No. 1 Fleet Management solution on G2's Overall Grid® Report for the fifth consecutive quarter. This ...

It appears a contradiction: a gamer trashes an online game and then goes on to spend more time and money playing it.A new ...

Payscale, the leading provider of compensation intelligence solutions, today announced its products received four No. 1 placements and four Top 5 placements in the compensation category across market ...