Founded by a 15-year-old, ihaveaconsumercomplaint.com is India’s first independent AI-powered consumer complaint assistant ...

The Federal Competition and Consumer Protection Commission (FCCPC) has unsealed the headquarters of Ikeja Electric Plc after ...

Executive Summary Nigeria’s financial ecosystem, encompassing banks, fintechs, and digital lenders, have grown rapidly with ...

The Federal Competition and Consumer Protection Commission (FCCPC) says it has unsealed the headquarters of Ikeja Electric Plc after the company committed to a binding undertaking to comply with a ...

The UK financial watchdog is to increase scrutiny of home and travel insurers following a “super complaint” by consumer ...

The City regulator has said it is expanding the “significant” work it had planned to improve standards in the home and travel ...

Ofcom, which is responsible for regulating delivery companies, is also planning to write to operators in the final days ...

In the whirlwind of holiday deliveries, mistakes are bound to happen. When your parcel doesn't arrive as expected, how do you ...

Attorney General Platkin says rideshare giant made it “almost impossible” for users to cancel Uber One membership. TRENTON, ...

Stephen Covey’s 7 Habits offer a surprisingly practical blueprint for CX teams navigating AI, alignment and rising customer ...

The logic made sense, because building was expensive and meant borrowing time from overworked engineers, writing specs, ...

The super-complaint was based on three areas of concern. The first was the way that claims are handled, with many being ...