easyJet has appointed Robert Birge to the new role of Chief Customer and Marketing Officer, sitting on the airline’s management board. This role brings together a number of key areas including ...

Emplifi, a leading CX and social media marketing platform, today announced a new partnership with easyJet to enhance the airline’s customer care, enabling easyJet to respond to customers more quickly, ...

Whether it’s because of drones at London Gatwick airport, pilot strikes or bad weather, it is evident that the process of getting refunds and compensation from airlines is not simple – even when we ...