An employee operations manual is especially handy when training new employees, reviewing processes for improvement, revising job descriptions or replacing employees due to illness or turnover. For ...

We recently showed you just how badly some of Apple’s retail elite behave when no one’s watching, but surely they were taught better, right? You bet they were: Apple tells its new recruits exactly ...

The secrets to being a genius are out – at least when it comes to working for Apple. An employee manual detailing the do’s and don’ts of how to be an Apple “genius” was leaked online Tuesday, ...

Katherine Haan, MBA, is a Senior Staff Writer for Forbes Advisor and a former financial advisor turned international bestselling author and business coach. For more than a decade, she’s helped small ...