iTech, a provider of billing and revenue cycle management solutions, has implemented a patient appointment scheduling module to its expEDIum medical billing software. The module aims to effectively ...

Baptist Health Care has combined two strategies – revenue cycle automation and patient engagement – to attract and retain patients in a competitive Florida market. Two of the largest competitors for ...

Wait times are a top complaint among patients when scheduling a medical appointment and an issue many physician practices are working to address, according to a recent survey. A March 27 poll by the ...

According to a recent research effort by Jarrard Phillips Cate & Hancock, Inc., a healthcare strategic communications and engagement firm, 85 percent of respondents said patient experience is a top ...

A program that automates patient schedules has made a difference for one Massachusetts multispecialty practice. Last year, Valley Medical Group, an 86-physician practice in Amherst, adopted an ...

From a patient's point of view, they want to see their doctor, or perhaps even any doctor or other members of their coverage team, in a way that is convenient for them, at a time that is convenient ...