iTech, a provider of billing and revenue cycle management solutions, has implemented a patient appointment scheduling module to its expEDIum medical billing software. The module aims to effectively ...

The system's ability to learn and adapt from operational data resulted in continuous performance improvements over time. Hospital administrators reported significant reductions in scheduling conflicts ...

Baptist Health Care has combined two strategies – revenue cycle automation and patient engagement – to attract and retain patients in a competitive Florida market. Two of the largest competitors for ...

Wait times are a top complaint among patients when scheduling a medical appointment and an issue many physician practices are working to address, according to a recent survey. A March 27 poll by the ...

According to a recent research effort by Jarrard Phillips Cate & Hancock, Inc., a healthcare strategic communications and engagement firm, 85 percent of respondents said patient experience is a top ...

From a patient's point of view, they want to see their doctor, or perhaps even any doctor or other members of their coverage team, in a way that is convenient for them, at a time that is convenient ...

Blanchfield Army Community Hospital's Radiology team is making radiology services more easily accessible to Fort Campbell beneficiaries. Effective Nov. 1, patients can make their routine radiology ...

Dear Amy: I’ve been working in various out-patient physician offices within a medical center for over six years. When booking a patient’s follow-up appointment, I always preface the date and time by ...