"I bought a garage door opener and had Lowes schedule the installation. What a mistake, use your own contractor. \nThey just called Angi and scheduled a random contractor amd charged a premium for it. My contractor was at my house before he left to get some tools and was gone for nearly 3 hours without contacting me. When he returned he told me.he overbooked himself and had to do another job first. It took 5 hours for the installation amd Lowes told me that they could not refund my installation since the job was finished. \nI was told by Lowes Customer Care that sometimes they will not pay a contractor if they dont do a good job, but they wont refund that amount back to the customer. They just keep it. So, if you are inconvenienced, Lowes will keep your money and not refund it back to you. \nBottom line is to beware of using Lowes installers, they will not back you and will keep any of the money fornthemselves instead of refunding to the customer. Very dishonest."
Lowe's Home Improvement
3
54
3600 Park Mill Run Dr, Hilliard
OPEN · 06:00 - 21:00 · +1 614-529-5900
"Before you buy something from Lowe's expecting they will install it, ask. They told us Lowe's installed garage door opener's. Instead they outsource their install's to Angi Services. We are left with a broken garage door opener, unable to use the garage, and Angi services wants us to hire a professional to fix their botch. They will then repay us our costs. Mean while we are paying interest on the installation fees, they are not included on the six months same as cash. This was also not disclosed to us. Lesson learned. Avoid Lowe's at all cost!"
Lowe's Garden Center
3616 E Broad St, Columbus
OPEN · 07:00 - 21:00 · +1 614-238-2601
Lowe's Home Improvement
2.5
45
1465 Polaris Pkwy, Columbus
OPEN · 06:00 - 21:00 · +1 614-433-9957
"Do not go here if you have any questions of any sort from the staff. Out of five guys in the pro desk area none of them were willing to try and help locate materials or answer questions. They were more concerned about telling stories and taking their breaks, then trying to help Customers.\n\nThese guys are a joke!"
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